frequently asked q's
what is trace?
trace is a modern photo experience that prints on (BPA-free) thermal paper, allowing people to capture memories in physical spaces in a whole new way. we want the future of social connection to happen IRL, not just through our personal devices. the trace network consists of highly curated spots from all corners of culture — get out there and explore!
how do i get my full color photo?
scan the QR code on the bottom of your receipt to see your photo in full color. you can also download, share it, or get a black & white version.
what is a gallery?
a gallery is a page dedicated to each trace studio location where you can see the latest photos submitted by people who visited.
what is a story?
stories are printed on the bottom of other people's receipt photos. simply tap the "print a story" button and write your story (1000 chars max). the story is automatically printed on other receipts at the location you left it.
where can i find a trace studio near me?
you can browse all trace studio locations on our locations page.
how do i get a trace studio for my event or space?
join our waitlist to get a trace studio for your space, or reach out to us for custom event solutions.
how is my data used?
your data is kept confidential and may only be used to communicate important details from us. read the trace privacy policy.
what receipt paper do you use?
we use BPA-free thermal paper.
what are the dimensions of a trace studio?
11.31" W × 16.25" H × 8.25" D.
what do i need to operate a trace studio?
power, a stable Wi-Fi connection, and 3⅛" thermal paper are all you need.
how can i be featured on @trace?
we love featuring all the amazing members of our community! just tag us @tracestudio.co on instagram.
any other questions?
reach out to hello@tracestudio.co or @tracestudio.co on IG if you have any questions.